Jul 09, 2013 - 07:29 PM
Kathy, what do you mean by broken? are there any cracks in the bulb on the first dispenser? If there are no cracks or breaks in the bulb, then it has to be an activation issue.
Also make sure that there is a rubber seal in the bottom of the base on the second one. If it is not set or "activated" properly and set too tight, it won't release any bait.
The best and easiest way to set them is to tighten the base until barely snug, and then place them where you want to place them. Make sure they are level, and then loosen them 1/2 turn and tighten the set.
Let me know.